All orders are processed within 1 to 2 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at info@simplyvapes.co.uk with your name and order number, and we will look into it for you.
Shipping cost
All orders over £50 qualify for free DPD next day shipping. For orders below £50 the cost of DPD next day delivery is £5.99
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